Shipping & Delivery

Shipping and Handling Charges

Shipping and handling charges include outbound freight and packaging materials. Charges apply to all orders and are based on the total order value before tax.

SHIPPING METHODS & DELIVERY TIME

Shipping Method	Cost	Delivery Time	Courier
Standard Shipping	$6.99 USD	11 to 18 business days	ePacket
DHL Express ( Not Available now )	$21.99 USD	3 to 8 business days	DHL

FREE Shipping

Shipping Method	Minimum Order	Delivery Time	Courier
Standard Shipping	$29 USD	11 to 18 business days	ePacket
DHL Express ( Not Available now )	$99 USD	3 to 8 business days	DHL

Transit time: 10-15 business days.

Handling time: 1-3 business days

Total delivery time:
Estimated delivery time based on customer locations
All destinations: 11-18 business days

Note: You have to choose the shipping method while the checkout process:

P.O. Boxes and Street Addresses – Customers with P.O. boxes should include a complete street address to ensure prompt delivery.
Shipping Times – All orders (except back orders) are normally shipped within 48 hours of receipt.

Products Shipped Directly From Manufacturers – Note that some hard goods products may be shipped separately from other products you have ordered. Thus, your order may arrive in more than one package and shipped from more than one location. We suggest that you please allow a few extra days for receipt of your entire order.

SHIPPING

We are glad to bring our customers great value and service. That’s why we provide best shipping service by ePacket 、EMS or DHL and in the USA by USPS、DHL from our warehouse which is located in China, California, Texas, Philippines, Thailand, Taiwan, South Africa and Netherlands depending on the variety of the flowers, herbs, cactus and succulents and vegetables seeds.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Standard Shipping :

LOCATION	*ESTIMATED DELIVERY TIME
United States、Canada	11-18 Business days
United Kingdom, Europe	11-18 Business days
Australia, New Zealand	11-18 Business days
Other Countries	Contact us for information

Transit time: 10-15 business days.

Handling time: 1-3 business days

Total delivery time:
Estimated delivery time based on customer locations
All destinations: 11-18 business days

DHL Express : ( Not Available now )

LOCATION	*ESTIMATED SHIPPING TIME
United States、Canada	3 – 8 Business days
United Kingdom、Europe	3 – 8 Business days
Australia、New Zealand	5 – 10 Business days
Other Countries	Contact us for information

Transit time: 10-15 business days.

Handling time: 1-3 business days

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping. For tacking your order, please go to Track Your Order page.

You may also directly track your parcel at https://www.17track.net/en

NOTE: Sometimes your package status might take up to 7 days to be updated on the system and website.

If you have any other questions, please contact us and we will do our best to help you out.